Although SpotOn keeps a large part of your negative feedback offline, it is of course still possible to get a bad review online. This is very annoying. It is important to respond to all reviews, but even more important to respond to the bad reviews. You can read how you can best deal with this in our guide, the 'Ultimate guide to mastering negative reviews'.

Click the download button below to download the guide and become an expert at responding to negative reviews.

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